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Look for your scanner model, RIGHT-click on it, and go to Update Driver Software.Expand Imaging Devices OR Other Devices (depending where your scanner appears).Select Device Manager from the results to open it. Then hold the Windows Key on your keyboard and type 'device manager' in the search box.Plug the scanner directly into a port in the back of the computer and power it on.If you have reinstalled your Neat driver in Windows and it still does not show up in Neat, try the following steps: Neat provides easy-to-use receipt capture and reconciliation software for small businesses and accounting professionals.Sooner or later something is going to stop working, and since there is no support there isn’t much you can do. Option 1 – Ride Out Neat Desktop Until It Dies This is the easiest option, but as new versions of the Mac and Windows operating system are released it will eventually become untenable.

You can still scan to your computer and import images into Neat if you don't have a TWAIN scanner but will just not be able to scan directly into Neat.

With the exception of Fujitsu scanners working with Fujitsu ScanSnap software, your scanner MUST have a TWAIN driver in order to work directly with Neat. For third-party scanners, check with your scanner manufacturer for the latest TWAIN compatible drivers.If you have a Neat scanner on Mac, follow the steps linked here to reinstall your Neat scan driver:.If you are using a Neat scanner you can download the latest drivers from: Neat Scanner Drivers.Then hold the Windows Key on your keyboard and type 'device manager' in the search box. If you have reinstalled your Neat driver in Windows and it still does not show up in Neat, try the following steps: Plug the scanner directly into a port in the back of the computer and power it on. We would like to show you a description here but the site won’t allow us.

Choose Software Update from the Apple menu to update Apple software and anything downloaded from the Mac App Store for anything else, use the app’s built-in software update feature or download the.